Clear primary key from Outlook items

GeniusConnect stores information about record primary key value in Outlook item or in a file (see Primary Key storage settings ) . If you have tested your configuration with for example wrong definition of primary keys or need to reset the sync and perform Initial sync, you may want to clear / delete the primary key data.

To Clear primary key data:

• Go to Database tab
• Right Click the folder and select “Clear primary keys” menu item
  or Hold the SHIFT keyboard key and double click the folder